Customer Survey

Thank you for visiting our Garden Centre and Restaurant. We would love to hear about your visit with us. Fill out our survey and be entered into a draw to WIN £50 worth of British Garden Centre vouchers.

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British Garden Centres Customer Survey

About you

What is your age?

Where did you visit?

About Your Visit

How easy was it to park when visiting us?
Was the car park area clean and tidy?
Was it easy to find a trolley or basket?
When entering the centre did you receive a greeting or welcome from one of our team?
What was your primary reason for visiting?
What time did you visit?
How would you rate the cleanliness of the toilets?
How did you find your way around the garden centre?
Did the plants look healthy and well cared for?
How would you rate the cleanliness inside the centre?
If you needed assistance, was it easy to find a member of the team to assist you?
How long did you wait to pay?
Was the till operator friendly?
Did the till operator ask if you had everything you needed?
Did you get offered a Family Card?
On average across the year, how often do you visit a garden centre?
On average across the year, how often do you visit THIS garden centre?
Was the garden centre good value for money?
Keep in touch?

Prize Draw Terms and Conditions

The Winner will be drawn at random from all entries across the group, received within the month period. The Winner shall be notified by email. The prize a £50 British Garden Centres Gift Card, no cash or product alternatives. 1 Prize Draw winner per month.

1. These terms and conditions apply to the Survey Prize Draw (“the Prize Draw”) and entry to the Prize Draw are deemed acceptance of these terms and conditions, therefore, please read carefully.

2. Monthly prize draw considers all entries within a period between 00:00am on the first of the month – 23.59 on the last day of the month.

3. The Prize Draw entries will be selected at random and verified by our judges on the 1st of every month with the winners announced immediately.

4. In the event that any Prize is not claimed within six months, the Winner shall forfeit the voucher.

5. Voucher will be sent via post (will not be sent digitally) so your postal address will be required for you to receive your prize.

For more information regarding how we use your data please see our privacy policy